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Showing posts from July, 2016

Have you Thanked a TSA Agent Lately?

When I arrived in Dulles on my flight from Germany this Sunday, I was frustrated and tired, like many of my fellow travelers.  I don't understand why Dulles Airport won't or can't automate announcements instead of having TSA agents screaming at you from the moment you land.  Of course International flights have a lot of non-English speaking visitors and the poor TSA agents are screaming at you solely in English.  Automation could certainly resolve this issue and create a better experience, both for passengers and TSA agents. I want to yell back at these agents, but realize it is pointless. TSA agents are still men and women who are doing their best to earn a living.  They are someone's Mother, Father, Sister, Brother, Daughter or Son and deserve to be treated with basic respect, even if their jobs make our lives harder. TSA struggles with the highest turnover rate of any government agency.   This turnover includes everyone from top level executives to the ga...

Learning from the Small Things

Sometimes life is busy and we forget that it is the small things that matter.  Today, I had to take my three boys to the vet.  Getting two cats into a carrier, is literally, herding cats! The dog is bit easier, as he can easily be lured to the car with a beef stick.  Once we were at the vets though, he knew he should have held out for a higher value treat. Sugar The first one to get seen was Sugar.   Sugar has the dubious honor of being the only dog, so he gets to travel quite a bit with us.  He even has his new Euro passport now!   Sugar doesn't question where we are going, when the leash is out, he is ready for adventure.  He was the first of the three to get his shot and he didn't even make sound.  Even the vet said he was a brave little dog.  Watching him I realized that often I spend more time whining, then just taking my shot.  I can learn something from this little dog. Sugar Next it was time for Spinkles to get his ...